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Customer Service: 888-502-4185 (toll free)
Care Coordination: 888-502-4186 (toll free)
Admin Line: 888-502-4187 (toll free)
Claims: 800-888-3944 (toll free)
National Provider Line: 1-800-397-1630 Clinical Authorizations: 1-888-502-4185 Carelon Behavioral Health EDI Help Desk:
1-888-247-9311 and press option 3,
Monday thru Friday, 8 a.m. – 6 p.m. EST Mailing Address:
Claims and Claims Appeals Carelon Behavioral Health
Attn: Health First Colorado Claims
PO Box 1850 Hicksville NY 11802-1850