Important update: Starting July 1, 2025, you will have a new Health First Colorado (Colorado’s Medicaid program) regional organization. Your Health First Colorado benefits and services will not change. You can contact Health Colorado with questions or for help with your care until June 30, 2025, at 888-502-4185. Look for a letter from Health First Colorado about your new regional organization. You can also check the Health First Colorado app or call 888-367-6557 for your new regional organization after July 1. This update is separate from your required annual renewal. To stay eligible be sure to complete your annual renewal online or via mail when it is due.

Actualización importante: A partir del 1 de Julio de 2025, tendrá una nueva organización regional de Health First Colorado (el programa Medicaid de Colorado). Sus beneficios y servicios de Health First Colorado no cambiarán. Puede comunicarse con Health Colorado si tiene preguntas o necesita ayuda con su atención hasta el 30 de Junio de 2025 al 888-502-4185. Busque una carta de Health First Colorado sobre su nueva organización regional. También puede consultar la aplicación de Health First Colorado o llamar al 888-367-6557 para obtener información sobre su nueva organización regional después del 1 de Julio. Esta actualización es independiente de la renovación anual obligatoria. Para mantener su elegibilidad, asegúrese de completar su renovación anual en línea o por correo postal cuando corresponda.

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Member Survey Results

MEMBER SURVEY RESULTS (YOM)

MEMBER SURVEY RESULTS (CAHPS)

Copyright © 2025 Carelon. All rights reserved. Member Protections
Members are protected under the Federal Mental Health Parity and Addiction Equity Act (MHPAEA). This act states that there are not more limits on your behavioral health benefits than your physical health benefits. If you feel these rights have not been upheld, you can call the Behavioral Health Ombudsman at 303-866-2789, Email them at: ombuds@bhoco.org, or go online at: behavioralhealthombudsman.colorado.gov.
Land Acknowledgement
We would like to acknowledge that the land we live, work, learn, and commune on is the original homelands of many tribal nations. We acknowledge the painful history of genocide and forced removal from this territory, and we honor and respect the many diverse Indigenous peoples still connected to this land on which we gather. To learn more about territory acknowledgement, visit native-land.ca.

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