Please be advised, effective 7/1/25 Health Colorado is no longer managing services for Health First Colorado Medicaid members. If you would like to inquire about the status of a claim for dates of service prior to 7/1/25, under ACC 2.0 RAE, use ProviderConnect (provider portal) to check the status of claims OR dial 888-502-4185 and follow the prompts to speak with a representative that can assist you.

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AVAILITY ESSENTIALS — Starting January 1, 2022!

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Copyright © 2025 Carelon. All rights reserved. Member Protections
Members are protected under the Federal Mental Health Parity and Addiction Equity Act (MHPAEA). This act states that there are not more limits on your behavioral health benefits than your physical health benefits. If you feel these rights have not been upheld, you can call the Behavioral Health Ombudsman at 303-866-2789, Email them at: ombuds@bhoco.org, or go online at: behavioralhealthombudsman.colorado.gov.
Land Acknowledgement
We would like to acknowledge that the land we live, work, learn, and commune on is the original homelands of many tribal nations. We acknowledge the painful history of genocide and forced removal from this territory, and we honor and respect the many diverse Indigenous peoples still connected to this land on which we gather. To learn more about territory acknowledgement, visit native-land.ca.

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